Overall food quality is great with delicious meat ball and pasta. The service from the first night we visited was amazing. However, on the second day, there was a piece of plastic in my pasta (see final picture) that almost chipped my tooth. We did not like how the waiter handled the situation. He just responded coldly that we could change the plate if we liked. We politely refused as we just over halfway through the plate and didn’t want to waste food. That was it from the waiter, no apology, no follow up, no offer of anything over the inconvenience (even a lolly would’ve helped). We originally returned because of the great experience we had the first time. Now we will seriously reconsider if we return, and will caveat it when we refer friends and family.

Really good choice if you fancy an Italian in Windermere. You can't book and they don't reply to messages sent via their web site but we tried them anyway. Got a seat on the first floor. By the balcony are the best seats if you drop on. Good choice on the menu and reasonable prices. Quick service. They add a 10% service charge to the bill. Place has a really nice atmosphere and trendy decoration and furniture. Overall happy to recommend we had a great meal.

Myself and partner along with a couple of friends stopped off to have a bite to eat, we was standing outside trying to read the menu on the wall which was a little difficult due to other patrons siting near it as we didn’t want to disturb them, one of the staff saw us struggling and offered us a menu to have a look though which we was very greatful for, After making the choice to eat here we walked in and was shown to a really lovely seated area on the upstairs outside balcony which was beautiful especially on the hot day. Within a couple of minutes of being seated another staff member brought us all a cold glass of water each and gave us all a menu each. Two of us ordered a meal each while me and my partner ordered a meat pizza to share, when the gentleman saw we were sharing he brought us another plate to make it easier. The whole experience was amazing we felt so welcome from the moment the one gentleman saw us out side trying to read the walled menu, the food was delicious and was bought to the table very quickly and the balcony seating was beautiful. I sadly forgot to take any photos of the food and drinks but my friend did take a photo of the lights on the balcony we was on, so I’ll post that here.

Amazing and welcoming service, even when it's busy. We were sat on the balcony on second floor, which was heated and shielded from the rain - what a treat! We shared a pizza for lunch, very delicious and came fairly quickly. The house white wine was tasty too, and overall had a fab time.