Amazing and welcoming service, even when it's busy. We were sat on the balcony on second floor, which was heated and shielded from the rain - what a treat! We shared a pizza for lunch, very delicious and came fairly quickly. The house white wine was tasty too, and overall had a fab time.

While exploring the top part of Windermere, we decided to stop off at Cafe Italia for a coffee and a piece of cake. The gentleman at the door, was super polite and seated us straight away on one of the tables outside, with the weather being nice. We ordered two cappuccinos and a flat white, along with three slices of gluten free vanilla cheesecake. The coffees were great and the presentation of our cheesecakes was fab! However, I was a little taken aback by the bill when heading inside to pay, coming to almost £40! Personally I feel almost £40 for three coffees and three slices of cheesecake (which were store bought and not homemade) is a bit extortionate. I also wasn't aware (or informed when paying the bill), of the 10% service charge). I could maybe understand if this was added for a party of more than five, but for three people? A bit naughty really. We didn't look at the menu so if this was stated there, then I stand corrected. I'm not sure we'd return again though, as there are other cafes, where the bill isn't almost £40 just for coffee and cake (and where there's no service charge added).

Best dinner experience in Windermere! Food was great and service was excellent. The tasteful fusion was really unique. We had trouble finding our ride back to the hotel and staff offered us a taxi to call, which is really appreciated.